Privacy Policy – GWS Hospital Solutions
Effective Date:January 2025
At GWS Hospital Solutions, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, services, or communicate with us via WhatsApp, phone, or other channels.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email, address, age, gender.
Medical Information: Health details, prescriptions, diagnostic reports (shared by you voluntarily).
Service Information: Appointment details, service requests, payment confirmations.
Technical Information: Device type, IP address, browsing activity on our website.
2. How We Use Your Information
We use your information to:
Provide healthcare services (consultations, diagnostics, caregiving, emergency support).
*Facilitate prescription-based support through licensed partners.
* Schedule and confirm appointments.
* Send service-related updates, confirmations, and reminders.
* Improve our website, services, and customer support.
* Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
Healthcare professionals providing services to you.
Diagnostic labs, pharmacy partners, or equipment providers (only when necessary to fulfill your service request).
Emergency service providers (ambulance, patient transfer teams).
Regulatory or legal authorities when required by law.
4. Data Protection & Security
* All data shared via our website and WhatsApp is kept confidential and secure.
* We use encryption, secure servers, and restricted access to protect your information.
* Only authorized personnel have access to sensitive data.
5. WhatsApp Communication
When you contact us via WhatsApp:
* Messages are stored and processed in accordance with Meta’s Business Policy & WhatsApp Terms of Service.
* We will not share your chats or personal information with unauthorized third parties.
* By initiating a WhatsApp chat with us, you consent to receive service-related messages (e.g., appointment confirmations, reminders, reports).
6. Your Rights
You have the right to:
* Request access to your personal data.
* Ask for corrections if your data is inaccurate.
* Request deletion of your data (subject to legal and medical record-keeping requirements).
* Opt out of receiving non-essential communications.
7. Retention of Data
We retain your personal and medical information only as long as necessary to:
* Provide services.
* Comply with legal/regulatory obligations.
* Resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with a new “Effective Date” at the top.
10. Contact Us
For questions about this Privacy Policy or how we handle your information, please contact us:
Phone: +918588069984
Website:- https://gwssolutions.icu/
Meta-Compliant Highlights**
* Covers WhatsApp-specific handling of data.
* Explicitly states no selling of user data.
* Mentions healthcare partner data sharing only when necessary.
* Includes opt-out and user rights.